Reviews

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updated at 03:50pm on 15/05/2020

by Caroline Eastelow

Thank you all

I have been with the practice for several years and with a very few exceptions have found both doctors and staff to be excellent given the high demands of their jobs. I just wanted to say to the Abbey and all NHS staff at this harrowing time thank you for your continued service,compassion,dedication and bravery I am in awe , you are giving at great risk to a country that has often failed to recognise your value we should all be eternally grateful,take care,stay safe,thank you all again, Caroline Eastelow

Visited in March 2020, Posted on 25 March 2020

by Charles Scott

Clinical referrals

I was referred for a colorectal procedure to 5 different units , one of which I have used many years ago. I have been to Salisbury Hospital on several occasions and have a hospital no there. I would have hoped that my record would be checked to see which hospital I had been to in the past having already seen 3 different consultants at Salisbury and Westminster. I took the letter to the surgery and was given an appointment in Salisbury with one of the consultants seen earlier. As an NHS pensioner who held a senior role many years ago, I am just trying to understand how I could be referred to 4 places I have never been to , but not to the one used on many occasions in the past. This is not a complaint but purely an attempt to save work/money.

Visited in January 2019, Posted on 30 January 2019

by Anabel

Efficient and excellent service.

I telephoned the surgery to make an appointment and given my symptoms, I was advised that I needed to be seen fairly urgently and I was offered an appointment the same day. From the receptionist to the nurse to the GP, I was listened to and the appropriate tests were carried out. Everybody was very kind and caring and they all explained what was going to happen and my permission was sought for all the procedures carried out. A treatment plan was formulated and I was advised of the next stage. I was very impressed with the service that I received and want to thank all members of the team. Thank you Abbeyview- an excellent service.

Visited in November 2018, Posted on 19 November 2018

by Anonymous

Abbey View Shaftesbury

I have been with this GP surgery for 22 years and have never had any problems with obtaining an appointment . Since 1997 I have been cared for by their Diabetic Care program.

Visited in July 2018, Posted on 07 October 2018