Jane Dawes is our practice manager but also a non clinical partner in the practice with the GPs. Jane has a wealth of NHS experience, having previously worked in Primary Care Trusts, Strategic Health Authorities and other practices in Dorset.
The role of the practice manager is to manage all of the business aspects of the practice such as making sure that the right systems are in place to provide high quality patient care, human resources, finance, patient safety, premises and equipment, information technology and business planning. Jane also supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Our Practice Manager is responsible for the day to day running of the Practice and liaises with all the Partners, members of staff and patients. If you experience problems with the running of the Practice please ask to see them.
Laura leads on the running of all of the back office functions of the practice, she is responsible for managing our domestic team who keep the premises shiny and clean. Laura also works with Sarah Barford Pike on the IT systems at Sturminster Newton and Marnhull.
IT and Data Quality Manager
Sarah is responsible for all the computer systems we use across all of our sites, alongside the phone system and medical devices used by our clinicians. She also manages the scheduling for our GP's and Nurse Practitioners appointments and their leave and oversees the maintenance of the buildings at both Shaftesbury and Fontmell Magna. She has worked at the practice since 1995 and enjoys the challenges each day brings alongside the many new things to learn.
Practice Support Manager
Our Reception team deals with appointments, repeat prescriptions and visits. Our trained and experienced staff seek to ensure smooth and efficient attention to your requirements, in accordance with Practice policy.
The Medical Personal Assistants will help with queries, test results, sick notes and messages for your doctor.
The Medical Secretaries will help with all of the referral letters to consultants for the doctors and other clinicians. They also look after all aspects of choose and book and are available for patients to contact should they have any difficulty in booking their hospital appointments.