Frailty Health Care Assistant

Closing date: 03.11.21

We have an exciting opportunity available, to join our established frailty team to work across our 4 sites with a wide range of team members/professionals.

We need you to help develop our practice, to continue our delivery of quality care to our community, to support patients to enjoy life and to maintain the quality of our practice while exploring new horizons.

We are a large innovative and friendly practice in North Dorset who are big on development, invest in our team and are keen to create opportunities for career development through routes such as portfolio working and giving autonomy to take the lead and use initiative.

Job title Frailty Health Care Assistant
Line manager Practice Nurse Manager
Accountable to GP Partners, Practice Manager
Hours per week 37.5
Pay scale Band 4: £22,036.85 – £24,265.96 pro rata

Job purpose

To assist GP’s and multidisciplinary teams in the service and delivery of care to improve the overall health and wellbeing of our frail population.


Job summary

The primary role of the post holder to organise and conduct home visits to proactively undertake various health checks on patients to support early diagnosis and health screening.

Patients targeted will be those resident in their own homes and not on any existing vulnerable patient register (community matron, virtual ward, Gold Standard Framework etc). 

Patients will be stratified at practice level to identify those most likely to be approaching vulnerability.

Home visits will be undertaken by appointment and will provide the opportunity for proactive assessments of nutrition, mobility, medication compliance, as well as physical and mental wellbeing, including screening for dementia, depression and atrial fibrillation.  Screening will be undertaken using established scoring tools to assess patients and these will provide the basis for measuring success of the proposal.

The role will include liaising with patient’s own carers, community teams, voluntary sector and social services and therefore supports working towards the principles of better integration of health and social care as in the Better Care fund.

In addition, the post holder will assist in patient care and practice related duties as directed by and under the supervision of a registered healthcare professional.

The post holder will work collaboratively with the practice team to meet the needs of patients, following policy and procedures.

Driving licence is required.


Key duties and responsibilities

  • Venepuncture.
  • Blood pressure recording.
  • Urinalysis.
  • Patient height and weight measurement.
  • Obtaining collection of specimens as directed.
  • ECG recording.
  • Spirometry and pulse oximetry.
  • Measuring peripheral pulses.
  • Temperature recording.
  • Use of HAD and Step Up tests.
  • Nutritional assessment.
  • Raising awareness of health issues following assessment
  • Input, extract and interpret data from both computerised and hand-held recording systems.
  • Maintain accurate records (both computerised and hand-written) at all times.
  • Undertake administrative support as required.
  • Attend regular study days and updates to maintain safe standards of practice.
  • Maintain your personal development profile.
  • Act as a support and share good practice with members of the multi-disciplinary team.
  • Maintain confidentiality or information relating to patients, relatives, staff and the practice.


Communicate effectively with other team members.

Communicate effectively with patients and carers, recognising their needs for alternative methods of communication.


Equality, Diversity and Inclusion

A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons – it improves operational effectiveness, it is morally the right thing to do and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.


Safety, Health, Environment and Fire (SHEF)

The Blackmore Vale Partnership is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. 

The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.  

  • Use appropriate infection control procedures and maintain clinical work areas so that they are clean, safe and free from hazards.  Report any potential risks identified including:
  • Hand washing.
  • Universal hygiene procedures.
  • Collection and handling of laboratory specimens.
  • Segregation and disposal of waste materials.
  • Reporting and treatment of sharps injuries.
  • Dealing with blood and body fluid spillages.
  • Assist patients and colleagues in adopting sound infection control measures.
  • Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate.
  • Know the health and safety policies and procedures within the workplace, including fire procedures.
  • Be aware of statutory child health procedures and statutory local guidance and referral criteria.
  • Use the computer monitor safely.
  • Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health.
  • Awareness of the Practice Lone Worker policy.

Service improvement

  • Be aware of and, if appropriate, assist in clinical audit.
  • Work with colleagues in the team on the development of current and new services and other initiatives.
  • Deal with requests from patients for health information leaflets.


The Blackmore Vale Partnership are committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.

It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff protect patient information and provide a confidential service.


Quality and Continuous Improvement (CI)

  • Alert other team members to issues of quality and risk in the care of patients.
  • Practice in accordance with agreed standards of care.
  • Ensure own actions are consistent with clinical governance systems.
  • Ensure stock items under your control are ordered and available in the treatment and consulting rooms.
  • Be aware of the practice policies.
  • Be able to manage your own time effectively

All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.



In addition to the induction process at BVP, where you will be provided with a full induction programme, when attending any practice within the network you will also be required to complete their practice induction programme.


Service delivery

Staff will be given detailed information during the induction process regarding policy and procedure.

The post holder must adhere to the information contained within the practice policies and regional directives, ensuring protocols are adhered to at all times.



The security of the practice is the responsibility of all personnel. The post holder must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager.

Under no circumstances are staff to share the codes for the door locks with anyone and are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared.


Professional conduct

All staff are required to dress appropriately for their role.


Person Specification

  Essential Desirable
  • NVQ 3 in Health and Social Care or equivalent
  • Computer literate
  • Previous experience in general practice, community nursing or in a rehabilitation setting
  • Experience with working with vulnerable adults
  • Experience of working with community/third sector organisations
  • Understanding of responsibilities under the Health and Safety Act, Infection Control and Risk Assessment
  • Assessment and Review 
  • The ability to work under pressure
  • The ability to work as a team player 
  • Ability to self-motivate
  • Judgement and initiative
  • Respects patient confidentiality
  • Knowledge of the Francis Report on Standards for HCAs (2013)
  • A commitment to provide high quality care standards for the frail population
  • To promote equal opportunities and non-discriminatory practice
Interpersonal Skills
  • Ability to form positive relationships with colleagues
  • Promote good communication with the multidisciplinary team and community organisations

This document may be amended following consultation with the post holder to facilitate the development of the role, the practice and the individual.

All personnel should be prepared to accept additional or surrender existing duties to enable the efficient running of the practice.